Your needs are all that matter to us
Getting the finance outcomes YOU want is the number one priority for the team at Towner Finance.
If there is a solution, we will find it for you
Towner Finance customer service ethos – our promise to you
- We don’t write finance “for” you, we are on the journey “with” you
- Be authentic
- Act with integrity and honesty
- Communicate freely
- Go beyond face value
- Always listen, empathise, and see things through your eyes
- Do what we say we will, when we say we will – if we can’t, tell the truth
- Acknowledge when we don’t know the answer and find it fast
Have we been doing it long?
Yes! – our team have over 50 years combined experience in finance. Together, we have helped over 7,000 clients secure finance that works for them.
Meet the team
Michelle Towner – Founder
Michelle became a broker in 2001.
You will love her caring, friendly nature and ability to get the right result for you.
If anyone was born to do what they do, it’s Michelle
From 2003 to 2015 Michelle was a partner in the 2nd largest brokerage within a “household name” franchise mortgage broking network.
Michelle launched Towner Finance in 2016 and hasn’t looked back.
Towner Finance has been a success from the beginning.
Over 95% of the people we help are repeat or referred clients.
That’s a great indicator of the service you will receive don’t you think?
It is truly next level.
Vaios Toutountzis – Finance Specialist
Vaios has been in the finance industry for over 30 years and has been a mortgage broker since 2008.
Vaios started as a bank teller in the Perth City branch of the commonwealth bank in 1990.
Over the next 18 years, Vaios worked his way up at the bank but wanted to help people more than he could at the bank.
In 2008 Vaios joined Michelle as a broker in her previous business.
They worked there together until 2016.
The dream team got back together when Vaios joined the team at Towner Finance early in 2020.
Before making a commitment as big as a property loan, you need to know about as many options as possible.
You can’t get that knowledge from one bank.
Helping you understand your options and find finance that works for you is what drives Vaios.
Sonja Toutountzis – Customer Care Manager
Sonja and Vaois are married and what a team they make!
Like Vaios, Sonja worked with Michelle in the previous business for many years.
Sonja is the superstar who makes sure you always know where things are at after your application has been submitted to the lender.
Sonja also keeps the pressure on lenders to get applications assessed and approved as quickly as possible.
You will love what Sonja does and how she does it.
Together we are an award-winning team
Every year since 2017 the team at Towner Finance have won prestigious industry awards for Excellence in Customer Service.
In 2020 Michelle Towner was recognised as the best residential broker in WA by the peak industry body.
These awards come as no surprise.
Things work differently at Towner Finance.
Our service is something you need to experience for yourself to fully appreciate.
How much does our service cost?
Taking advantage of our expertise and connections costs you nothing.
The lenders show us their appreciation for introducing your loan.
Don’t worry though, the deals and finance we secure for you are ultra-competitive and tailored to your situation.
It won’t cost you any extra.
Get in touch today… you will be glad you did!